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5 comments

Received a blizzard with hair in it. and not just a little bit either.....

A lot and it made me sick! This was at the establishment in Grafton township on Royalton Rd. / RT.82 I called to complain and the employee /girl took my name & said that she would relay my message to the manager and I would be able to get a replacement. after I get called back.

NO call after 1 week. I stopped back there & was treated like a criminal that wanted something for free !!!

They said my name wasn't logged into their book so therefor my complaint was not valid.?? I then on my way home, called the Dairy Queen 800 customer service number and was told that someone would call me back regarding the problem with this store....again NO CALL

Product or Service Mentioned: Dairy Queen Blizzard Smoothie.

Reason of review: Received a blizzard with hair in it - sickening & no one would rectify the problem with this Grafton Ohio location.

Preferred solution: Let the company propose a solution.

I didn't like: Hair in my ice cream cup.

Company wrote 0 private or public responses to the review from Aug 31, 2017.
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Anonymous
#1398965

Ex employee DQ STAFF ARE TOTAL IDIOTS SO THAT'S YOU!

Anonymous
to Cara #1430674

" total idiots " ... Well ex employee...You said it not me :)

Anonymous
#1389048

WENT TO DQ SOMERSWORTH NH . FF COLD, CHEESE BURGER COLD , CHEESE WAS BIGGER THAN THE BURGER.

TERRIBLE. WILL NEVER GO BACK, CHICKEN TENDERS COLD AND TOUGH. WILL NOT GO BACK. EVER .

GOOD LUCK. DQ. DID COMPLAIN.

DID NO. GOOD.

Anonymous
#1384231

I hope you realize that the reason they treated you so poorly is because your story is so exaggerated that no one can believe you.

Anonymous
to Ex-Dairy Queen Employee #1430673

Exaggerated ??? you'd tend to make me believe that you were that employee.

Employees that feel the way you do don't belong working with food anywhere. Someone tells the total truth, and you are offended...

really?

Because of this, I was able to hopefully prevent this establishment from being so careless...thanks to the corporate office working with me.

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