Product: Dairy Queen Customer Care Clear all filters (24 of 24 reviews match)
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Bought a $28.99 ice cream cake and ask them to hold it for a day.Their policy is to keep the receipt and put it on the cake. They lost it. It took 45 minutes for them to decide to give me what I paid for when I came back to get it. Could have been handled so many...
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1.0
Product
Dairy Queen Customer Care
I didn't like
  • Unconcerned rude customer service from the manager
  • Management
#1112760
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I called your company almost 3 weeks ago, no return phone call, no reimbursed monies spent, this is not good customer service.I have been a manager of a food establishment and have NEVER been rude to a customer!! I have Googled your company's issues, with not 1 of the...
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2.1
Product
Dairy Queen Customer Care
#1051982
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I was very disappointed in Dairy Queen in Denham Springs, Louisiana. Heather P was the one who took my order, but she was not the rude one. It was a black man, don't know his name, but you need to check into this or you are going to lose a lot customers here. I tried...
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Anonymous
Anonymous

was rude? maybe ---- "he had other customers"prices are on the menu boarddo you drive a new corvette? no? prob cause you know it too expensive

1.0
Product
Dairy Queen Customer Care
#1050954
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Dairy Queen - Horrible

#1130901
1.0
Details
When i ordered it took 33 minutes to for a manager to walk over and apologize for the delay only because the whole crew was arguing and not to mention i found out my neighbor works there that is very filthy. I walked out with a loss and worth it
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Customer service
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Dairy Queen - *** food n service

#1080773
Had to wait 10 mins before someone even took our order, so uncoordinated missing things we paid extra for on burger n hotdog.. had to use packets of pickle relish which taste like plastic instead of informing us there was no relish... never coming jere again really looked forward to our usual good food.. very dissapointed in staff n service... no teamwork..
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Dairy Queen Customer Care Review

#1006476
2.2
Details
Neglected to give me the items ordered and purchased. Drove back to dq and was laughed at and treated very rude. Restaurant is very unclean in which I am having second thoughts on going back there again
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Dairy Queen Customer Care Review

#979533
1.4
Details
I visited the Idabel Dairy Queen on Christmas and, granted, it sucks they had to work that day, but the entire staff was rude, lazy, and one worker made a racist comment to my brother. It was disgusting. It took almost an hour to get a couple of burgers, and they ignored every customer that needed anything. Worst staff ever.
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Cleanliness
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I was hungry, and decided to drive to the only Dairy Queen in town. I decided to bring our family dog with us I went in, and ordered my food to go. A cheese burger, and fries in case anyone was curious. I paid for my meal, and returned to my vehicle. As I was pulling...
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Anonymous
Dairy Queen

Hi - could you please post the phone number in the comments section? We would like to prank call this number.

Product
Dairy Queen Customer Care
#1035112
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I went to a Dairy Queen in Collegeville,PA a few minutes before 9pm on Jan 11,2016 and ask to have an Atlantic Cod meal and I was told that their grill was shut down. I proceeded to say but you are open until 9:30pm and the young girl states, "Oh we shut our grill down...
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Anonymous
Anonymous

You need to talk to the owner, if it's a franchise or to corporate if it's not. It is possible the owner/corporate doesn't know the manager is allowing this. I knew a couple ...

3.6
Product
Dairy Queen Customer Care
I liked
  • Fries
#989613
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Dairy Queen - Customer Care Review
Dairy Queen - Customer Care Review
25635 crucero rd, ludlow ca.... this has to be the dirtiest d.q. i have ever visited. the employees were filthy, touching food with no gloves, no hair nets, rude, there was one counter person until the line of approxinately 15 people was gone then 5 other people...
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Anonymous
Anonymous

Interesting! So filthy, dirty, rude .... Yet you still chose to purchase SEVERAL items which you presumably then consumed, rather than leaving the establishment and going else...

1.9
Product
Dairy Queen Customer Care
#952779
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Just left Dairy Queen in callaway Florida, ordered an ice cream cone and Sunday and a drink, we were the only people in line at the time. We waited 15 minutes only to see two costumers that came in after us get served before us. The cashier told the lady we were...
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Anonymous
Got em

People make mistakes all the time. He gave you your money back, so you have nothing to complain about. Maybe if your life had a purpose, you wouldn't waste your time writing a...

1.0
Product
Dairy Queen Customer Care
#951143
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I love this DQ outlet, and have been going off and on for about ten years now.Everyone there is great - except for one girl. If you are waited on by Mary better find somewhere else to eat. She is a friendly, cheerful girl, but she can never seem to get anything right....
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Anonymous
Anonymous

So in other words, you keep stalking Mary and trying to get her to go out with you. She declined and this trashy posting is your (childish) revenge. GROW UP!

Product
Dairy Queen Customer Care
#945748
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Dairy Queen in Cullman Alabama. My husband is a paramedic and was getting a small discount on a meal every now and then but tonight they told him because he wasn't a police officer he couldn't have it anymore and I don't think that's right he works hard to serve this...
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Dairy Queen Sandhill, Mississippi
Product
Dairy Queen Customer Care
I didn't like
  • Customer service
#933457
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interrupted 3 times while giving my order telling me to hold on.T no customers inside.GIRL AT WINDOW TOOK MY MONEY AGAIN .I was so long waiting I turned my car off.The people in the car behind me left they were so long in line,I would have done it too except no-one had...
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Anonymous
dat boi

You need a lesson in grammars

2.3
Product
Dairy Queen Customer Care
I didn't like
  • Staff
  • Wait time
  • Bad attitude
#914165
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