Product: Dairy Queen Customer Care Clear all filters (28 of 28 reviews match)
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Dairy Queen - Friends come before customers

I am sitting in dairy queen right now writing this while standing in line waiting to order food for going on 10 minutes now. The workers friends are standing in front of me as they talk away and dont order anything. If they ever take a hint and order and move, ill be asking to speak to a manager.
1.5
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Dairy Queen Customer Care
#1202336
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dairy queen of Aransas pass and the other food places including heb all conspired together and called in the troops and dps cops to run off all the nice people from all over the world including running of red cross in order to SELL US HUNGRY VICTIMS food . we already...
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Aransas Pass, Texas
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Dairy Queen Customer Care
#1174458
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Dairy Queen - We don't take call in orders to go?

Tried to call in an order to go and was told that they do not take call in orders. When I arrived the venue was not busy. ????? 77836 area.
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Dairy Queen Customer Care
#1164065
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Dairy Queen - Horrible

When i ordered it took 33 minutes to for a manager to walk over and apologize for the delay only because the whole crew was arguing and not to mention i found out my neighbor works there that is very filthy. I walked out with a loss and worth it
1.0
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Dairy Queen Customer Care
#1130901
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Bought a $28.99 ice cream cake and ask them to hold it for a day.Their policy is to keep the receipt and put it on the cake. They lost it. It took 45 minutes for them to decide to give me what I paid for when I came back to get it. Could have been handled so many...
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Anonymous
Anonymous

that's how food joints are getting....crapy

1.0
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Dairy Queen Customer Care
I didn't like
  • Unconcerned rude customer service from the manager
  • Management
#1112760
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Dairy Queen - *** food n service

Had to wait 10 mins before someone even took our order, so uncoordinated missing things we paid extra for on burger n hotdog.. had to use packets of pickle relish which taste like plastic instead of informing us there was no relish... never coming jere again really looked forward to our usual good food.. very dissapointed in staff n service... no teamwork..
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Dairy Queen Customer Care
#1080773
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Dairy Queen - Customer Care Review

I called your company almost 3 weeks ago, no return phone call, no reimbursed monies spent, this is not good customer service. I have been a manager of a food establishment and have NEVER been rude to a customer!! I have Googled your company's issues, with not 1 of the complaints resolved. Now you wont let me enter what was purchased
2.1
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Dairy Queen Customer Care
#1051982
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I was very disappointed in Dairy Queen in Denham Springs, Louisiana. Heather P was the one who took my order, but she was not the rude one. It was a black man, don't know his name, but you need to check into this or you are going to lose a lot customers here. I tried...
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Anonymous
Anonymous

was rude? maybe ---- "he had other customers"prices are on the menu boarddo you drive a new corvette? no? prob cause you know it too expensive

1.0
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Dairy Queen Customer Care
#1050954
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I was hungry, and decided to drive to the only Dairy Queen in town. I decided to bring our family dog with us I went in, and ordered my food to go. A cheese burger, and fries in case anyone was curious. I paid for my meal, and returned to my vehicle. As I was pulling...
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Anonymous
Dairy Queen

Hi - could you please post the phone number in the comments section? We would like to prank call this number.

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Dairy Queen Customer Care
#1035112
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Dairy Queen Customer Care Review

Neglected to give me the items ordered and purchased. Drove back to dq and was laughed at and treated very rude. Restaurant is very unclean in which I am having second thoughts on going back there again
2.2
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
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Product
Dairy Queen Customer Care
#1006476
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