Anonymous
map-marker Roanoke, Virginia

ServSafe?????

On Thursday July 28th at 9:00 pm, we stopped at the Dairy Queen ferrum,va location and ordered 3 large chocolate cones. The first cone was sitting beside the window and th cashier bumped her elbow against it and they took it away from the window and acted like they had o throw it away. They proceded to give 2 cones to us and gave us the original back to us as the last one,complete with smudges all over the side. It was so obvious but they thought they were slick. I guess they all are in training to commit that upcoming felony they are preparing for. Nasty!! They must not participate in ServSafe when it's inconvenient.
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Reason of review:
Poor customer service
Anonymous
map-marker O Fallon, Missouri

Dairy Queen Manager Review

I ordered a medium Heath blizzard when they gave it to me I didn't see any Heath so I took it inside and told them there is no Heath in this the manager said I made it myself and I made it to Dairy Queen standards that's all we are told to put in there I told him that's the only Dairy Queen I have problems with and I will never return he said that's fine lol what a manager
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Reason of review:
Poor customer service
Anonymous
map-marker Newnan, Georgia

Dairy Queen Sanitary Conditions Review

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I will never eat at Dairy Queen again they were preparing my food no gloves that is discussing never again Newnan Georgia
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Reason of review:
Bad quality
Anonymous
map-marker Bellevue, Washington

Dipped Cone Review

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This is on lowerhuntington rd and winchester rd. Went 2 times and same girl with long braides with gold jewels in hair never smiles, never said thank you, and has wrong attitude for such a happy place. Dipped cone looked like ***. Sloppy, not coated all over.used to be a great place. 1940 50s 60 70s 80s 90s were good times. Now days these cant find good workers.
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Reason of review:
Poor customer service
Anonymous
map-marker Battle Ground, Washington

Dairy Queen Ice Cream Review

Food was awesome..ice cream is great. Service is great friendly..
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Reason of review:
Good quality
Anonymous
map-marker Johnson City, Tennessee

Dairy Queen Sanitary Conditions Review from Johnson City, Tennessee

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Gray, TN (tennessee) dairy queen is so nasty, every prep surface behind the counter was covered in crumbs and goo, the floor was covered in old food crumbs and icecream drips, the dinning area, soda machine and behind counter had so many flies that we literally couldn't finish our food and manager told us there is nothing she can do about the flies, she blamed it on her bosses,,who of course weren't there. It's flies, lady!! Kill them like u do at home!!!! U r a nasty human being for allowing flies to take over, landing on food all over the place, letting kids and families eat food YOU are supposed to keep clean!! U must hate the people of Gray, cause u sure do not mind feeding them fly ***! Do us all a favor and quit!
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Reason of review:
Bad quality
1 comment
Guest

Why didn't you just kill the flies you sped.

Anonymous
map-marker Parkersburg, West Virginia

Dairy Queen Blizzard Smoothie Review

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Dairy Queen - Simple Review #1460417139
I order blizzards and never get my cup full, for the price you would expect your money worth.
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Houma, Louisiana

Dairy Queen Commercial Review

Can Not Stand your. ( What ) Comerical
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Reason of review:
Bad quality
1 comment
Guest

then dont watch it

Anonymous
map-marker Elmira, Oregon

Dairy Queen - Rocky Road Royal Blizzard Review from Elmira, Oregon

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6/19/16 The cashier was extremely rude. Request a rocky road blizzard without marshmallow. " we cannot substitute anything in our royal Blizzards" we try to explain that it is not a substitution, we just would like it not to have marshmallow. " then its not a Rocky road royal blizard!" Can you charge the same price and magically forget to put it in there? " no we cant do that it has to be made this way" How can we order the same blizzard without marshmallow? We would be happy to pay all the "extra charges" rolling her eyes... "we dont have rocky road anything on the menu" so there is no way to order the way we would like to have it? "No" no apology, just rude impatience. I just dont understand this kind of customer service?
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Reason of review:
Poor customer service
Anonymous
map-marker Orlando, Florida

Service so bad, it is worthless

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This is the worst run DQ in the History of their business. They have the rudest and most worthless Customer service people that has any business could have. On Wends June 15 2016 at 3728 Curry Ford Rd in Orlando Florida. There was not any air cond and the service person thought it was fine. They have a bill board of combos that are made up of Chicken however that day they did not have any chicken. They have a bill board of coke products but that day that did not have any soda. They are an ice cream business but they did not have any Ice cream except one. They could not provide any toppings except one. The best one is they could not make a Chocolate shake with chocolate ice cream even if they had Chocolate ice cream. The owner of this DQ does not care how badly this place is run because he never does anything to make it better.
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Loss:
$10
Pros:
  • More than horrific
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

Anonymous
map-marker Fargo, North Dakota

Dairy Queen Ice Cream Review

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I went to the drive thru and the blizzard I got was halt melted and I didn't notice it tell a few blocks! I called an manager to complain and it seem like she didn't take me seriously and I heard chuckling coming from her mouth and every time I go there they are always so slow!
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Reason of review:
Bad quality
Anonymous
map-marker Bonner Springs, Kansas

Dairy Queen Customer Care Review

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Everytime I go to my local Bonner Springs KS they screw up my order. Everytime! They owed me two kids meals the last time I was there Bc they messed up and they were suppose to be plain and were covered in catchup and mustard. Soggy! Go to get my order two days later and of course all they gave was the cheeseburgers. Cheap and won't go back! Teenagers don't know what they're doing...:
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Reason of review:
Poor customer service
Anonymous
map-marker Jackson, Mississippi

Dairy Queen Sanitary Conditions Review from Jackson, Mississippi

Dairy Queen Sanitary Conditions Review from Jackson, Mississippi
Everybody that has had a bad report to say about Dairy Queen in Clinton I applaud bUT ONE thing is for certain it wasn't the CREW it's the people they have running it like the GM( that is a junkie and pop Xanax on the clock), District managers, etc. They never fixed the working environments we worked for days upon days with about 3 or 4 inches of water on the on the floors due to backed up plumbing . The General manager lets her kids run all around and stick their nasty hands in the products everything is a mess there THOSE ARE FACTS from an inside source‼️‼️‼️if u haven't eaten there u WOULD NOT RECOMMEND IT
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Reason of review:
Bad quality
Jeno Whp
map-marker Clarksburg, West Virginia

Dairy Queen Chicken Strip Basket Combo Meal Review from Clarksburg, West Virginia

Went to the clarksburg wv dairy queen on 6/16/2016 at 1:54 pm have receipts i ordered two chicken baskets with onion rings intead of fries with extra bread and gravy it also comes with drinks and a sundae wanted hot fudge with extra hot fudge and strawberry sundae with extra strawberry i know that u have to pay extra for these items so she argued with me that ordered fries and not onion rings and acted like it was such an inconvenience that we wanted extra of these items even though we had no problem paying for them so needless to say we got our chicken baskets and the gravy was spilled all over inside of the baskets we did not get offered napkins or a drink carrier well we got our sundaes and the lids were cracked with chocolate and strawberry all over the outside each time i go there the service gets ruder and ruder
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Bronx, New York

Honor Your Promotions

Just went to the Bay Plaza Mall Dairy Queen which has a happy hour promotion from 2 - 5 PM. I attempted to purchase a frappe at 4:55 PM only to find that their system would not allow the purchase, it said 5:13 PM. Why the premature cut off time? Inquired as to the possibility of an override (which is certainly an option in most fast food establishments) and the staff stated they could not do it. Happy to have a Dairy Queen in the neighborhood but if this is the quality of service and inflexibility I can expect it will be my last visit. I suggest you address and correct the problem ASAP. Great way to lose customers. Disappointing!
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Reason of review:
Not as described/ advertised
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